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Red Sea Max S-400 Aquarium Review from New York, New York
I purchased the Red Sea max s 400 complete setup in September 2015, in February 2016 5 months after purchase, the sump tank came apart at the seams (not Red Sea fault, silicone sealant was bad and gave) I spoke with Amanda Klawander and provided her with a copy of my...
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Anonymous
Anonymous

So nice to read reviews where things go right and service is great. That doesn't seem to happen often enough these days. Thanks for the review.

5.0
#794221
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I have found the Customer Service at Red Sea of North America to very be very thoughtful of its customers. I recently bought a new Red Sea Prizm Deluxe protein skimmer from a Brooklyn pet shop that was missing 2- parts. Amanda requested a receipt and replaced the...
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5.0
I liked
  • Very cordial
#648325
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Red Sea North America.... terrible customer service!!!!!
I purchase a Red Sea Max 130d complete aquarium system value at $1300.00 plus tax a year ago. This aquarium was purchase as a gift from my wife Migdalia Acevedo as a get well soon. Yes I was hospitalized for nearly 11 months from previous military combat injuries....
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Anonymous
Anonymous

They offered to replace the tank with you only paying shipping despite you having no proof of purchase and being nearly a year later from claimed purchase date (regardless of ...

#625536
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Red Sea terrible customer service!
Purchase a Red Sea Max 130D setup retail $1300 about a year ago. Just a week ago I setup the tank added sand, rocks and water. For the first time. Three days later the tank crack and water gushing everywhere. Contact Red Sea located in Texas, got the run around from...
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Anonymous
Anonymous

treat a customer like what? you admit that you bought it a year ago yet didn't set it up till a week ago? that right there would be a red flag. they're NOT responsible for it ...

1.0
#625232
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